Getting Help

Getting Help: Course Assistance, General Information, Teacher Certification, Access to Campus Resources, Printing

TBA, an undergraduate , is the lab assistant. The lab assistant took the Computer Problem Solving course and has outstanding computer and tutoring skills. He/she is available to provide email and/or face-to-face, on campus help with course assignments. The lab assistant will post information about both general and assisted lab hours at http://dante.udallas.edu/assist In addition, you may reach The lab assistant at TBA

Ms. Terri Randall, Department of Education Administrative Assistant, is available Monday-Thursday from 8:00 a.m. to 4:00 p.m. On Fridays, she is available until 1:00 p.m. Call her at 972-721-5389, or email her at randall@udallas.edu . Mrs. Randall can help students who have questions regarding tuition, registration, access to campus resources, etc.

Mrs. Kay Haaser, Certification Officer, is also available in the Department of Education Monday-Thursday from 8:00 a.m. to 4:00 p.m. and on Fridays until 1:00 p.m. Contact Mrs. Haaser if you have questions regarding teacher certification programs available at the University of Dallas. Call her at 972-721-5184, or email her a khaaser@udallas.edu

Ms. Jan Burk, Registrar, is available in the Registrar’s office located on the first floor of the Braniff Building Monday-Thursday from 8:00 a.m. to 4:00 p.m. and on Fridays until 1:00 p.m. Students who decide to add or drop classes from their schedule after the first day of class MUST fill out required paperwork in the Registrar’s Office. Contact the Registrar by calling 972-721-5221 or email her at jburk@udallas.edu

Lab Assistance / Lab Support

This course can be taken with or without lab assistance. The lab assistant is available to assist students as needed. He/She has outstanding computer and tutoring skills who is available to provide email and/or on-campus help with course assignments. The lab assistant will post information about both general and assisted lab hours at http://dante.udallas.edu/assist In addition, you may reach the lab assistant at TBA.

Access to Computer Labs / Media Center

Computer Lab facilities are available where students may complete and/or practice skills and assignments for the class. Students are welcome to use the university computer labs during regular hours of operation. Labs are located in the Science Building in Rooms 7* and 13 as well as in Room 221 of Carpenter Hall. Students may contact the course lab assistant for information regarding both general and assisted lab hours. Some of the labs are used for courses and may not be available for general access at times. Besides the general access labs, it may be possible to gain access to the Department of Education Media Center during evening and weekend hours. Please contact Ms. Randall if you wish to use the Department's Media Center during evening and/or evening hours as we must send a request for access to campus safety.

*This is the general access lab for students. There are no classes scheduled in this lab; therefore, students can expect to use this lab during posted hours.

Currently, all of the required software for this course with the exception of Inspiration – which is available in the Department of Education Media Center – is installed on computers at the University. The University is perpetually in the process of installing, experimenting with, and field testing new network tools and procedures. Some of the tools described in the syllabus/website may or may not be available during the course.

There is no required text. Most of the resources that students will need are "hyperlinked" in the course website, or they will be made available as the course progresses. Internet features, protocols and resources change and grow by the minute. For this reason, students may discover that some of the resource links are outdated. Students may need to search for new URL's or even new resources.

The Department of Education is charging each student enrolled in any EDU course a printing / technology fee of $20.00. Only one $20.00 fee is required whether a student is taking one EDU course or several. The $20.00 fee covers all handouts, use and checkout of equipment, and computers in the Media Center. Paper and printing for Education course projects/assignments are also covered by the fee. All other printing (either for personal use and/or for assignments/papers from other departments) is strictly prohibited. A student who violates this policy will be severely penalized and lose Media Center privileges. The $20.00 fee is to be paid to Mrs. Randall, administrative assistant to the Department of Education. Only checks or cash can be accepted -- no credit/debit cards. The fee must be paid by October 1, 2007.

The Education Department complies with the Americans with Disabilities Act in making reasonable accommodations for qualified students with disabilities. Please present your written accommodation request to me, or the ADA Coordinator, before the 4th class day.